Why train?

Johan Engelbrecht (Jr.) – director: Sustainability Solutions; Institute for Sustainable Risk Management (ISRM)

The training and development of employees is paramount to retaining them within your organisation, but it’s not as simple as placing them in front of a computer simulator or compiling a quick training matrix.

Training and development is a learning process that involves the acquisition of knowledge, concepts and rules, the sharpening of skills, or the changing of attitudes and behaviours to enhance the performance of employees. But does training contribute positively to the balance sheet of an organisation, or is it regarded as yet another expense?

Training is an activity mostly concentrating on technical skills development which, ultimately, empowers your workforce. Implementation of technical skills and knowledge, supported by behavioural-based skills development, gives people a sense of accomplishment and that, in itself, is a huge confidence booster. Confident employees tend to perform better. If your company doesn’t see personal development as a priority, what message are you sending out to your own human capital and, more importantly, your customers?

Staff retention is also a problem that many organisations have to deal with. It’s an issue that has many contributing factors – however, you will find it always begins and ends with feeling a sense of belonging. It is never as simple as ‘pay them well and they will stay’. Yes, pay and perks are major contributing factors in retention; however, the sense of belonging is a basic human need that requires time and effort to nurture.

Taking the time to train and develop your staff will not only assist with retention, but improve business performance on the whole. In South Africa today, corporate training can be found in almost every corner, but it’s the delivery of said training and the understanding and ability to implement the new skills, that makes a difference.

Click here to read the full feature article on page 19 of the May/June 2015 issue of MMPR ...

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